Terms of service

Terms of sale

These terms apply to purchases by consumers through bluvital.net from the opening of the online store on September 25, 2026.

1. Who is selling to you?

The online store seller is BluVital B.V., Dutch Chamber of Commerce (KvK) number 99471884, VAT identification number NL869005728B01. Our business address is Siersteenlaan 418-3, 9743 ES Groningen, Netherlands.

You can reach us at info@bluvital.net or +32 468 00 77 00. The return address is listed in our return policy.

2. Ordering and payment

Before completing your order, check the products, quantities, contact details, delivery address and total amount. You enter into the purchase contract when you complete the order with an obligation to pay. We confirm your order by email. One-time purchases and bundles do not include a subscription. Recurring deliveries and payments arise only if you expressly choose a subscription, at the frequency and price shown when ordering.

At checkout, you choose from the payment methods listed there. For a consumer purchase, you are not required to pay more than half of the purchase price before delivery. You may voluntarily pay the full amount in advance. The agreed payment method and payment period apply to your order.

3. Prices and shipping costs

All prices are in euros and include VAT. One box of The Gold Reserve with 10 shots of 25 mL costs €29.95. For a one-time purchase of three to five boxes, you pay €26.65 per box; for six or more boxes, €24.95 per box. Three boxes cost €79.95 and six boxes cost €149.70. This bundle discount is applied automatically and cannot be combined with other discounts. Stated savings compare the bundle with the same number of individual boxes at the current individual price.

Shipping costs €4.95 to the Netherlands and €5.95 to Belgium. Shipping is free when your product total is €59 or more after discounts. Before completing your order, you will see the total amount, including shipping and any discount. The agreed price applies to your purchase; later price changes do not change an order already placed.

4. Delivery

We deliver to the Netherlands and Belgium. Order before 16:30 on a business day for delivery the next business day in the Netherlands and Belgium. Business days are Monday to Friday, excluding public holidays. Times are local to the Netherlands and Belgium. We will inform you of any delay. We remain responsible until you or a recipient designated by you has received the order. Your statutory rights in the event of non-delivery or late delivery remain in force. See our shipping policy for more information.

5. Product information and directions

The Gold Reserve is a food supplement with sweeteners and apple flavor. Each 25 mL bottle contains 15,000 mg of hydrolyzed marine collagen from fish. Before purchasing, read the ingredients, amounts, directions and warnings on the product page. Follow the label directions.

Take one shot daily and do not exceed this amount. Do not use during pregnancy or in combination with coumarin anticoagulants. Not suitable for children 10 and under. Store in a cool, dry place, out of direct sunlight and out of reach of young children. A food supplement is not a substitute for a varied, balanced diet and a healthy lifestyle.

6. Cooling-off period and returns

You may withdraw from the purchase without giving a reason up to and including 14 days after the day of receipt, and also before delivery. After notifying us, you have a further 14 days to send the products back. Returns are free when you follow our return instructions. Read the return policy for all ways to withdraw, refunds, the return address and the model form. It explains when a broken health or hygiene seal affects the right of withdrawal. The fact that a product is a food supplement does not, by itself, exclude it from returns.

7. Subscriptions

With a subscription, the chosen boxes are automatically delivered and charged every four weeks (28 days). The subscription price is €24.95 per box; three boxes cost €74.85 per delivery. The quantity shown at checkout applies. There is no minimum term. You can pause, skip or cancel through your customer account before the next charge. No new charges will then be made for canceled deliveries. An order that has already been processed is subject to the usual return and withdrawal rights. Please also read the subscription policy.

8. Products must conform to the contract

You are entitled to a product that meets what was agreed and what you may reasonably expect. Is something damaged, delivered incorrectly or otherwise not right? Contact us. We will provide the statutory remedy free of charge, such as replacement or, where applicable, a price reduction or refund. These rights also apply when packaging has been opened and are separate from the cooling-off period.

9. Questions, complaints and your rights

Send questions or complaints to info@bluvital.net, preferably including your order number and a description. You can also call or write to us. These terms do not limit mandatory consumer rights. The version that applied when you made your purchase continues to apply to that purchase.